Tobias Raab, Head of the Department of Economic Affairs, Digitalization, and Social Affairs for the city of Saarbrücken, holds a small dog in his arms. Ms. Kühn, Disability Affairs Officer, stands next to him. Hannah sits on the blue sofa. Assistance dogs Daika and Mascha lie at her feet.

Saarbrücken – assistance dog friendly!

A large balcony with a banner reading “Assistance dogs welcome.”
Das Rathaus von Saarbrücken informiert über die Assistenzhundfreundlichkeit.
Der Oberbürgermeister klebt den Aufkleber „Assistenzhund Willkommen“ an die Tür. An der Seite steht Tobias Raab, Dezernent für Wirtschaft, Digitalisierung und Soziales der Landeshauptstadt Saarbrücken. Assistenzhund Masche, golden Retriever und Assistenzhund Daika, schwarzer Labrador liegen zu seinen Füßen.
Der Oberbrügermeister Uwe Conradt startet die Kampagne “Assistenzhund willkommen” in Saarbrücken.

Saarbrücken welcomed us in May 2022 with very warm temperatures and a lot of energy to implement the access campaign for assistance dogs.

Tobias Raab, Head of the Department of Economic Affairs, Digitalization, and Social Affairs for the city of Saarbrücken, holds a small dog in his arms. Ms. Kühn, Disability Affairs Officer, stands next to him. Hannah sits on the blue sofa. Assistance dogs Daika and Mascha lie at her feet.
Tobias Raab, Dezernent für Wirtschaft, Digitalisierung und Soziales der Landeshauptstadt Saarbrücken empfängt Frau Kühn, Behindertenbeauftragte, Dr. Reuter (Pfotenpiloten) mit Daika und Frau Maserati (Pfotenpiloten) mit Mascha zum Gespräch. Mit dabei seine aufgeweckte Hündin.

Art and culture have become important partners for us. The Weller family, especially Franzi with her assistance dog Moses, did a super job of preparation. Moses has already accompanied Franzi to performances at the State Theatre.

Sometimes we realise that despite good preparation, on-site support and sophisticated logistics, we reach our limits. On top of that, the weather was warm. It is always an ongoing topic for us how we can reliably keep appointments despite the limitations we have and how difficult it is sometimes to also distance ourselves and take breaks in time. How much understanding can one expect? It is a balancing act. Sometimes Dr. Reuter attends appointments alone, sometimes we need mobility aids, sometimes a delivery service has to be called in because we can no longer walk to the grocery shop, often we need human assistance. In the evening, when we come to rest, the dark side of inclusion is always a topic. You must deal with them and define for yourself and others what is possible and desirable.

We knew that the Saarbrücken History Museum has an underground castle. It will be cool and quiet there. We entered the small entrance hall and were greeted at the counter with the words: “Finally, assistance dogs are coming.” We are perplexed and hugely pleased with the nice welcome. A private guide takes us down. The last metres are not barrier-free, but you can have a look from above. Assistance dogs should be guided slowly, as the grates in the lowest area could be a challenge for their paws.

The Saarbrücken Hospital also joins the access campaign. The discussion round with so many participants brings up very practical issues. Nothing is left out. Where on the dog do you find emergency information, what does the mobile phone do, how does an assistance dog react when his/her human is in pain, what does the assistance dog need in the event of the owner’s death…? We realise that the assistance dog owners can also contribute a lot to the safety of the staff in the emergency room in a medical emergency situation. We get into the taxi with a homework assignment: develop a guideline for the Saarbrücken Hospital.

Ein Gruppenbild vor dem Eingang zum Klinikum Saarbrücken, der Winterberg.
Pflegedirektor Hagen Kern und Personaldirektor Thomas Hesse, Pflegerische Leitung der ZNA Carolin Haegele, Behindertenbeauftrage der Stadt Saarbrücken Katrin Kühn, , nanuela Veith, Personaldirektor Thomas Hesse, Wolfgang Rau, Franzi Weller und das Team von Pfotenpiloten mit Dr. Hannah Reuter und Manja Maserati vor dem Klinikeingang
Bei der Zentralen Notaufnahme wird der Aufkleber „Assistenzhund Willkommen“angebracht. Personaldirektor Thomas Hesse steht freundlich lächelnd daneben vor ihm ein Assistenzhundteam und die beiden Assistenzhunde Mascha und Daika lieben neben der Bank.
Auch an der Tür der ZNA wurde ein Zeichen gesetzt oder besser geklebt.

We wish the teams in and around Saarbrücken open doors and a lot of self-confidence in everyday life with the assistance dog.